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Senteo Helps Organize the 2nd B2B Customer Day Conference in Moscow
A successful collection of educational sessions, case studies, and round table discussions specifically for B2B companies in Russia and Eastern Europe.
Sharing Ideas on Transformational Mindsets with Great Leaders from EFMA
On February 9, Michael Ruckman spoke at an EFMA event focused on Transformational mindsets. The topic of discissions at the...
Don’t Miss the Free Trial to the Senteo Online Learning Center
For a limited time, new customers can enjoy a two-week free trial in the learning center.
Senteo is Announced as a Lead Partner in EFMA’s Business Academy & Advisory Program
This new addition to EFMA’s offering will provide new access to knowledge and advice from experts and practitioners on a variety of topics.
Senteo is Announced as a Lead Partner in EFMA’s Business Academy & Advisory Program
This new addition to EFMA’s offering will provide new access to knowledge and advice from experts and practitioners on a variety of topics.
The 2020 Customer Experience Culture Index
From 2007-2012, Senteo published an annual Customer Experience Index (CEI) that became a standard ranking for banks in Moscow.
What Shopping Centers & Retailers Need to Know about Customer Experiences in the Time of COVID-19
On the online Retail Congress for The Middle East Council of Shopping Centers & Retailers we discussed What Shopping Centers & Retailers Need to Know about Customer Experiences in the Time of COVID-19.
The Retail Congress for The Middle East Council of Shopping Centers & Retailers
Last week, Michael Ruckman and Joe Pine co-author of The Experience Economy had an interview / discussion at the Retail Congress for The Middle East Council of Shopping Centers & Retailers and here are the summary insights.”Its always a big pleasure doing an interview with Joe Pine”
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    Fefteen Years Ago, on October 25th, 2005, Michael Ruckman had an Idea
    15 years ago, on October 25th, 2005, Michael Ruckman had an idea while attending a Banking Conference in Barcelona.
    Michael Ruckman on Open Innovation Forum Organized by Skolkovo
    We were involved in the largest forum for innovative development in Russia and Eastern Europe organized by the Russian Government.
    Michael Ruckman Presented his Keynote Presentation “Leadership in the Digital Age”.
    On September 24th, Michael Ruckman presented his keynote presentation "Leadership in the Digital Age" at the online conference organized by HR Kitchen.
    Michael Ruckman Kicked off the First Block of the Executive Digital MBA Training Program
    On September 28, Michael Ruckman and Alexey Veretenov kicked off the first block of the Executive Digital MBA training program, which was organized by our partners from mail.ru for employees of several large Russian companies.