Change Managment

Change Managment
See All
Sort by:
#6. Could Everyone Stay Remote? Probably Not!
#6. Could Everyone Stay Remote? Probably Not!
Seems that neither 100% remote nor 100% office are acceptable in the new normal brought about by the pandemic. Most likely, various forms of hybrid work models will arise over the next year. Michael Ruckman and Alexey Marey finish up their discussion on the Coronavirus Crisis in Russia and how Banks are responding.
Customer-Centricity in B2B Businesses
Customer-Centricity in B2B Businesses
Excerpts from a recent interview - Michael Ruckman discusses how B2B business must change to become customer-centric and how CJM and Segmentation can be applied in a B2B setting.
Interview for Mediametrics
Interview for Mediametrics
Senteo Founder and Pesident Michael Ruckman talks about his experiences of working and running a business in Russia, and offers insights into the specifics of the Russian market.