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On October 8, Joseph Pine, co-author of the best-selling book The Experience Economy, shared an evening with a select group for a unique experience at CulinaryOn.
On Saturday, October 5th, Senteo Delivered the 1st module of Customer Experience Training for Nikoil Bank in Baku, Azerbaijan.
On October 2, Michael Ruckman, CEO, Senteo and Shannon Quality, Partner, Senteo made presentations at Mozaica Retail School as part of the master class “How customer experience increases revenue in retail?”
On 26th September Michael Ruckman presented at Customer Day in Digital October, Moscow.
On 26th September Michael Ruckman presented at Customer Day in Digital October, Moscow.
On 25th and 27th, September Michael Ruckman presented at Customer Service Summit 2019 with presentation about customer-centric model of business and master class about CJM and LJM.
Michael Ruckman and Shannon Quilty were honored to be invited to participate in Middle East Council of Shopping Centers + Retail first Learning & Development School for Retail Real Estate Professionals this June in Dubai.
Senteo are pleased to participate in RCSC’s “Дни Торговых Центров” taking place November 29th – 30th.
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While we’ve been trying to untangle the mysteries of Millenials and Gens X, Y and Z, the largely forgotten Baby Boomers have been shopping.
Please join us at the Western Conference and Deal Making in Los Angeles on October 9, 2018.
The Senteo Customer Experience Certification program was recently featured in the Forrester Research Brief: Who needs CX Certifications?
On October 5th, 2014, Michael Ruckman was invited to act as keynote opener for the John T.Riordan School of Real Estate in Miami.