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On May 28, Ksenia Konstantinova, Senteo's Director for Central Asia and the Middle East, spoke at an international conference at the Management Development Institute on Singapore in Tashkent (MDIS Tashkent).
The main results, excerpts and conclusions in the presentation format on the results of the three-year research of the Customer Experience Index (CEI) in the banking sector of Uzbekistan and other Central Asian countries conducted by Senteo in collaboration with the Marketing Association of Uzbekistan.
Senteo's insights on banking trends highlighted at the 'Finance trends – FinTech and banks, anti-fraud, popularization of Islamic banking' conference.
This program covers the key elements of corporate culture from leadership styles, organizational evolution to the mechanics of managing corporate culture.
This program covers the key elements of corporate culture from leadership styles, organizational evolution to the mechanics of managing corporate culture.
The program targets managers and specialists of state-owned businesses in Uzbekistan undergoing transformation and aiming to improve operational efficiency.
On February 17, at the Tashkent Digital Marketing Forum 2024 organized by the Marketing Association of Uzbekistan, SQB Bank was awarded the first place in the Senteo Customer Experience Index, Banks of Uzbekistan 2023.
Overview of Senteo Customer Experience Index (CEI) survey results for the Armenian banking industry in 2023 from Senteo Senior Partner Alexey Veretenov.
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Discover key insights from an exclusive Senteo Customer Experience Index (CEI) presentation in Uzbekistan.
At the 4Future Banking conference in Yerevan, Aleksey Veretenov, a senior partner at Senteo Inc, discussed transitioning to customer-centricity, integrating life cycle tools, and rethinking customer relationships.
Senteo held the CEI presentation in Almaty, unveiling bank ratings after conducting an impactful study. Explore how our methodology empowers banks.
As part of their annual conference, we were very impressed to see such a motivated and energetic group of professionals in Bai Tushum Bank and their clients, partners, and invited guests.