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Pine & Gilmore’s How-To Workshop Series
For those seeking a great way to learn about Customer Experience, please see this workshop series!
Senteo recognizes that employees who are happy and engaged provide a better overall customer experience!
Senteo recognizes that employees who are happy and engaged provide a better overall customer experience!   Friday, November 9th, Senteo President & CEO, Michael Ruckman attended this year’s Customer Service Excellence Awards organized by The Las Vegas Chamber of Commerce and the Las Vegas Convention and Visitors Authority.
Michael Ruckman supports Nevada Governor Brian Sandoval’s vision that small businesses are key to Nevada’s continued economic recovery
Senteo President & CEO Michael Ruckman and colleague Marie Tomao hosted a table through the Las Vegas Chamber of Commerce at the Governor’s Conference on Small Businesses on November 2, 2012.
Senteo Hosted Its Second Networking Event in Las Vegas
Senteo hosted its second networking event in Las Vegas this past Thursday with President & CEO, Michael Ruckman, giving a summary presentation on this  year’s BAI Retail Delivery Conference including a description of this years top banking innovations and how they rank in terms of Experiential Innovation.
Senteo Hosted Its Second Networking Event in Las Vegas
Senteo hosted its second networking event in Las Vegas this past Thursday with President & CEO, Michael Ruckman, giving a summary presentation on this  year’s BAI Retail Delivery Conference including a description of this years top banking innovations and how they rank in terms of Experiential Innovation.
Branson Supports the Concept of Relationship Strength Both Inside and Outside of Companies
Senteo CEO Michael Ruckman joined Sir Richard Branson and other speakers in a conference at the Skolkovo School of Management in Moscow this week. Ruckman presented on the topic of Relationship Centricity to a group of almost 200 bankers shortly before Branson’s interview and Q&A session.
Michael Ruckman Joined Top Speakers at the Leaders in Marketing Conference in Bucharest, Romania
Senteo CEO Michael Ruckman joined top speakers from US, Canada, France, Czech Republic, UK, and UAE at the Leaders in Marketing Conference in Bucharest, Romania this week.
Michael Ruckman to Speak and Moderate a Banking Conference on October 23 in Moscow “Bank 2.0” – About the Future of the Retail Banking Industry
Senteo President & CEO, Michael Ruckman, will present at and moderate the upcoming banking conference at Skolkovo Business School in Moscow Russia on October, 23.
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    Michael Ruckman will be speaking at the Leaders in Marketing Conference and Forum
    Michael Ruckman, Senteo’s Founder, President and CEO, will be speaking at the Leaders in Marketing Conference and Forum on October 18th, 2012 in Bucharest, Romania.
    David Kerstein Rates Senteo as a “Company to Watch” in His Summary of Winning New Technologies
    David Kerstein rates Senteo as a “company to watch” in his summary of Winning New Technologies from the BAI Retail Delivery Conference last week.
    Senteo Makes a Pink Splash at the BAI Retail Delivery Conference
    This year at the BAI Retail Delivery Conference, Senteo developed a love theme centered around the concept of,  “things that you love about your bank”?
    Companies are “adding layers” to better serve their customers instead of “streamlining” to better relate to customers
    This article is another great example of how companies are “adding layers” to better serve their customers instead of “streamlining” to better relate to customers.