News & Events

BAI has published the latest article by Michael Ruckman, Senteo’s President and CEO, called “Experientially Engineering the Customer Relationship”.

Tom Mouhsian, Senteo’s Partner and Managing Director for Central & Eastern Europe spoke at the Retail Business Summit organized in Moscow, Russia.

We are excited to announce that Senteo’s innovative team of consultants will be presenting at BAI’s Retail Delivery Conference in Washington, DC from October 9th-11th, 2012!

A recent report from BAI listed Relationship-Focused Culture as one of four key initiatives outlined in their survey of US financial institutions.

In a series of interviews, Michael Ruckman, President and CEO of Senteo speaks to Cara Roberts with The Las Vegas Chamber at KNUU Radio, 970 AM for the Vegas Profiles talk radio show.

Starting this September, Senteo will begin a series of six new and exciting educational and networking events! These events are designed to share innovative industry information with financial services professionals in a format that will stimulate discussion and interaction with other interested professionals.

On Wednesday, August 22, 2012, Senteo’s President, Michael Ruckman and colleague Marie Tomao attended the Las Vegas Chamber of Commerce for an inspirational and motivational power luncheon with the Wounded Warrior Project.

An interview with Michael Ruckman, Founder and President of Senteo, Inc. and Tom Mouhsian, Partner and Managing Director for Eastern Europe (Las Vegas, USA).

Senteo Inc., released its annual Customer Experience Index (CEI) that evaluates the activities of large retail Russian banks in terms of their attractiveness to potential customers.

On June 1, we released our annual retail banking survey, “The Customer Experience Index 2012 — Choosing the Right Path to Greater Appeal in the Eyes of the Customer.”