Senteo announces series of Networking Events

Senteo announces series of Networking Events
08/30/12
08/30/12
views 12062
comments0

Starting this September, Senteo will begin a series of six new and exciting educational and networking events! These events are designed to share innovative industry information with financial services professionals in a format that will stimulate discussion and interaction with other interested professionals.

The first event, scheduled for September 12th, will include a presentation by Michael Ruckman, Senteo’s Founder and CEO, who will be speaking on the topic of Relationship Centric Banking and how banks and other organizations can build and maintain meaningful and long-term relationships with their clients. During his career, Michael has worked both as a banker and as a consultant for retail banks in more than 30 countries and has delivered a variety of successful projects ranging from business strategy to the launch of fully transformed retail institutions.

As well, to kick off the first event in the series, the evening will be catered by visiting Argentine Celebrity Chef Julian Figueroa and will include a select sampling of wines from Argentina.

The second event in the series will be held on October 25th and will include a summary presentation of new innovations and trends in retail financial services collected during this year’s BAI Retail Delivery Conference which will take place October 9-11 in Washington D.C. For those of you that will not be able to attend the Retail Delivery conference in person this year, our networking event should bring you some of the highlights from one of the largest conferences in the world for financial services professionals.

08/30/12

Leave a Reply

Popular content
Emerging as a compelling alternative to traditional banking, neobanks place a strong emphasis on providing swift banking services, responsive customer support, fair fee structures, and user-friendly financial products.
The key goal of lifecycle management is to maximize the customer's lifespan with the bank, integrate them into everyday banking services, and increase product penetration, which will enable solving the customer's problems in the long term. In this article, we will discuss the details and practical examples that banks can use in their customer lifecycle management.
In this article, we will analyze a new category of processes designed to cultivate customer relationships. These processes seamlessly integrate into sales and service operations, forming a unified approach that facilitates smooth transitions between products throughout the length of the customer's interaction with the bank.
Voice On Demand Retail Podcast: Part 3 – Leadership in the Retail Market
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
Voice On Demand Retail Podcast: Part 2 – The three faces of Digital for Retailers
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
Voice On Demand Retail Podcast: Part 1 – Customer Experience & Journeys
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
Senteo Rating
The Fifth Discipline: The Art & Practice of The Learning Organization
Senteo Rating
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
Senteo Rating
Thinking, Fast and Slow
What is Relationship-Centricity?
This short video explains what relationship-centricity is and how it is different from customer-centricity. Follow the link to see how companies can extract value from their relationships with
How to Build a Business That Lasts 100 Years
Join strategist Martin Reeves as he explains how executives can apply six principles from living organisms to build resilient businesses that flourish in the face of change.
Explanation of What UX, CX and LX is and the Difference Between CEM & CXO
This quick 5-minute video explains the difference between User Experience, Customer Experience and Life Experience, provides examples of each and explains the difference between CEM and CXO.
Last News
On May 28, Ksenia Konstantinova, Senteo's Director for Central Asia and the Middle East, spoke at an international conference at the Management Development Institute on Singapore in Tashkent (MDIS Tashkent).
The main results, excerpts and conclusions in the presentation format on the results of the three-year research of the Customer Experience Index (CEI) in the banking sector of Uzbekistan and other Central Asian countries conducted by Senteo in collaboration with the Marketing Association of Uzbekistan.
Alexey Veretenov, Managing Partner of Senteo Inc., sheds light on the transformative role of the CEI in Azerbaijan’s banking sector in 2023.