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Alexey Veretenov Presented at the Corporate Innovation Systems Seminar
On January 31 Senteo Partner Alexey Veretenov presented at the Corporate Innovation Systems Seminar organized by Interrao in Moscow.
Senteo Participates in the Global Shift Program at Skolkovo School of Management
As part of the Global Shift Program at Skolkovo School of Management, Michael gave a master class today on Leadership, Management Models, Organizational Structures, and Corporate Culture for companies wishing to expand their businesses to a global scale.
Our Reading List is Available
Great news ! We have made our Reading list publicly available!
Michael Ruckman Gave a Master Class in Skolkovo
As part of an executive education program at Skolkovo School of Management in Moscow, Michael Ruckman gave a master class today on the topic of distribution models for exporters and how to build a proper relationship management approach with customers in different countries.
Michael Ruckman Gave a Master Class in Skolkovo
As part of an executive education program at Skolkovo School of Management in Moscow, Michael Ruckman gave a master class today on the topic of distribution models for exporters and how to build a proper relationship management approach with customers in different countries.
Senteo Presented at the HR Management Forum
ichael Ruckman had the keynote presentation today at the HR Management Forum. The presentation covered enhancing employee experiences in contact centers to drive better, more engaging customer contacts.
Michael Ruckman had the Keynote Presentation at the Customer Contacts in Finance Conference
On 19th November Michael Ruckman presented at the Customer Contacts in Finance Conference n Moscow.
Senteo Presented Experiental Innovation in Minsk
On 29th October presented Experiential Innovation at the Product Sense conference in Minsk.
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    Michael Ruckman Moderated the Digital Mindset for Leaders Forum
    On 24th October Michael Ruckman moderated the Digital Mindset for Leaders Forum at the Financial University in Moscow.
    Michael Ruckman Held a Master Class at the Customer Experience Forum Conference
    On 17th October Michael Ruckman held a master class at the Customer Experience Forum conference in Moscow – “Customer Journey Mapping and Influencing Customer Behaviour and Engagement”.
    Senteo Presented at Kommersant Retail Day
    On 16th October Michael Ruckman presented at Kommersant Retail Day at the Four Seasons, Moscow.
    Michael Ruckman Held the Keynote Presentation at the CX Forum
    On 15th October Michael Ruckman presented at the Customer Experience Forum in Moscow. His presentation, “What is True CX Strategy and Who Owns It?” was very well received by the audience.