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Are Relationship-Centric Business Models the Way of the Future?
Increasing the strength of customer relationships along with expanding the sources of monetization are the two focus areas for businesses looking to the future.
Alexey Veretenov Presented Ideas About Customer Experience at the Commercial Real Estate Management
Many interesting topics and discussions today at The IV Annual Practical Conference “Commercial Real Estate Management” where Alexey Veretenov presented...
The Senteo Team Delivered The Principles of UX & UJM Redesign Course on the 60th Floor
Participants enjoyed the view from the Principles of UX & UJM Redesign course delivered by the Senteo team on the 60th floor in Moscow City.
Alexey Veretenov Presented at the Corporate Innovation Systems Seminar
On January 31 Senteo Partner Alexey Veretenov presented at the Corporate Innovation Systems Seminar organized by Interrao in Moscow.
Alexey Veretenov Presented at the Corporate Innovation Systems Seminar
On January 31 Senteo Partner Alexey Veretenov presented at the Corporate Innovation Systems Seminar organized by Interrao in Moscow.
Senteo Participates in the Global Shift Program at Skolkovo School of Management
As part of the Global Shift Program at Skolkovo School of Management, Michael gave a master class today on Leadership, Management Models, Organizational Structures, and Corporate Culture for companies wishing to expand their businesses to a global scale.
Our Reading List is Available
Great news ! We have made our Reading list publicly available!
Michael Ruckman Gave a Master Class in Skolkovo
As part of an executive education program at Skolkovo School of Management in Moscow, Michael Ruckman gave a master class today on the topic of distribution models for exporters and how to build a proper relationship management approach with customers in different countries.
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    Senteo Presented at the HR Management Forum
    ichael Ruckman had the keynote presentation today at the HR Management Forum. The presentation covered enhancing employee experiences in contact centers to drive better, more engaging customer contacts.
    Michael Ruckman had the Keynote Presentation at the Customer Contacts in Finance Conference
    On 19th November Michael Ruckman presented at the Customer Contacts in Finance Conference n Moscow.
    Senteo Presented Experiental Innovation in Minsk
    On 29th October presented Experiential Innovation at the Product Sense conference in Minsk.
    Michael Ruckman Moderated the Digital Mindset for Leaders Forum
    On 24th October Michael Ruckman moderated the Digital Mindset for Leaders Forum at the Financial University in Moscow.