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Senteo Presented at the HR Management Forum
Michael Ruckman had the keynote presentation today at the HR Management Forum. The presentation covered enhancing employee experiences in contact centers to drive better, more engaging customer contacts.
Michael also discussed some approaches for building corporate culture and how game dynamics can be used to improve employee engagement.
Thank you to the Callcenterevent team for a great event, and thank you to all the participants for your attention!
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