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Senteo is Pleased to Announce Michael Ruckman has Once Again Been Asked by ICSC to Present on the Subject of CX and Experiential Relationships.
Please join us at the Western Conference and Deal Making in Los Angeles on October 9, 2018.
Senteo’s Customer Experience Certification Program Featured by Forrester Research
The Senteo Customer Experience Certification program was recently featured in the Forrester Research Brief: Who needs CX Certifications?
Michael Opens for ICSC John T. Riordan School of Real Estate
On October 5th, 2014, Michael Ruckman was invited to act as keynote opener for the John T.Riordan School of Real Estate in Miami.
Michael Ruckman’s Book of the Month
For those who may have missed it, we have been releasing a monthly update of our favorite books from the past year!
Michael Ruckman’s Book of the Month
For those who may have missed it, we have been releasing a monthly update of our favorite books from the past year!
Michael Ruckman’s Keynote at the ICSC Sponsorship & Advertising Conference
On August 4th, 2014 Michael Ruckman spoke as a co-keynote speaker for the ICSC Sponsorship & Advertising Conference in New York City.
100 Book Reviews at Senteo.net for the Banking Industry. We did it!
We are happy to announce an additional 10 new book reviews to our Recommended Reading List for Customer Experience, Customer Relationship Management and Loyalty topics.
Worried About Building Loyal Customer Relationships? Don’t Miss This Workshop on Relationship-Centric Banking!
Joe Pine (co-author of The Experience Economy) and Michael Ruckman have put together a fast-paced and information packed 1-day workshop will help participants to explore the nature of relationships between banks and their customers.
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    Senteo Offers More Webinars for Bankers
    Senteo adds 3 banker webinars to its banking education calendar. The Senteo Online Education program provides a venue for financial services professionals to expand and hone their knowledge without the travel and time commitment of live events and certification courses.
    Joe Pine & Michael Ruckman Host a 1-Day Workshop on Relationship-Centric Banking
    1-Day Workshop on Relationship-Centric Banking with Joe Pine and Michael Ruckman.
    Senteo Announces Customer Experience Certification Course – March 19-21, 2014
    Senteo is once again offering its popular Customer Experience Certification course March 19-21, 2014.  There are limited spots, so we encourage you to sign up early.
    New Webinar – 5 Steps to Understanding & Managing Bank Customer Relationships
    This webinar is for business managers as well as CRM project managers and all others that would benefit from insight on how banks can better manage customer relationships.