Senteo Offers More Webinars for Bankers

Senteo adds 3 banker webinars to its banking education calendar. The Senteo Online Education program provides a venue for financial services professionals to expand and hone their knowledge without the travel and time commitment of live events and certification courses. As a result, Senteo maintains a calendar of online educational events with some of the top thought leaders and educators in the banking industry, ranging from individual webinars to multi-webinar boot camps and certification courses delivered in English, Russian, and Spanish.

Scheduled Events

January 28, 2014

100% OF YOUR CUSTOMERS SHOULD BE PROFITABLE – IMPROVE PROFITABILITY USING PROVEN CUSTOMER SEGMENTATION AND RELATIONSHIP MANAGEMENT METHODOLOGIES

This webinar (designed for business managers, product developers, customer segment managers, and account managers) will explore the approach used by top-tier global banks to manage customer relationships and profitability through segmentation and analysis of customer data. Learn the techniques that will help you to better manage profitability amongst different customer segments with a clear understanding of key performance indicators and the appropriate application of different segmentation methodologies.

February 11, 2014

THE BANKING SOLUTIONS EVOLUTION – DELIVERING RESONANT PRODUCTS AND SERVICES
This webinar will examine how thriving banks have led the way for their customers, and how merely surviving institutions can learn to achieve greater success, effectively and profitably responding to varying consumer demand and market dynamics., moving beyond simply meeting customer needs to consistently exceeding their expectations.

February 13, 2014

A GUIDE TO BUILDING A BANK BRAND THAT CUSTOMERS WILL BELIEVE IN AND LOVE

This webinar is aimed at all those people who have an interest or are involved in building or maintaining a banks reputation, and developing customer loyalty. This is not a presentation about design or advertising, rather a look at how banks and other service retailers can build the same kind of loyalty that the makers of tangible products have had for many decades.