Rosinter Restaurants Holding PJSC is a leader in the segment of family restaurants (casual cuisine restaurants) in 7 countries and has 250 restaurants. Restaurant chains under their management include key brands IL Patio (Italian cuisine), Shikari (Pan-Asian cuisine), Planet Sushi (Japanese cuisine), American Bar and Grill (American cuisine), Mama Rush (Russian cuisine), and has also integrated international brand via franchising, which include TGI FRIDAYS (American cuisine) and Costa Coffee (coffee shops).

Perform diagnostics to improve customer experience, formulate new conceptual solutions and develop a specific strategy unique to Rosinter Restaurants Holding. As a result of this project, Rosinter Restaurants Holding began to pay more attention to customer experiences.