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Michael Ruckman supports the Southern Highlands Charitable Foundation and and attends the Governor’s Black-Tie Invitational annual golf and social event.
As a company dedicated to helping banks and retailers to enhance the quality of their relationships with customers through meaningful experiences, the executives of Senteo have read many books, research reports, articles and blogs on the topics of Customer Experience, Customer Relationship Management, and Loyalty.
After 2.5 years of work together with Senteo, Ural FD has launched the new face of their fully transformed and...
Alfa-Bank’s retail business enjoyed another successful year in 2012, beating expectations and delivering impressive results in all major categories.
Alfa-Bank’s retail business enjoyed another successful year in 2012, beating expectations and delivering impressive results in all major categories.
See the latest presentation on Experiential Innovation for Bankers from Michael Ruckman in this fast paced webinar hosted by BankersHub on Tuesday, February 19th at 2:00 pm EST.
Michael Ruckman, CEO and President of Senteo attended the 2013 Nevada Business Hall of Fame as guests of UNLV’s Dean Percy Poon from the Lee Business School.
Senteo Participates in the Preview Las Vegas 2013 conference organized by the Las Vegas Metro Chamber of Commerce this week.
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Experiential Innovation for Bankers was the topic at this weeks meeting of the Association of Financial Professionals.
See the latest presentation on Experiential Innovation for Bankers from Michael Ruckman in this fast paced webinar hosted by Backbase on January 17th at 13:00 EST.
Michael Ruckman shares his thoughts on customer relationships in Financial Times and states that even with all of today’s advances in technology, bankers should not lose sight of their role in the community and the lives of their customers.
Previously offered only in corporate training format, this three-day certification course provides a healthy mix of lectures, case studies, and exercises designed specifically to help financial services professionals to understand the principles of Customer Experience, Customer Relationships, and Loyalty.