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Senteo’s client Alfa-Bank reports the results of another explosive year (2012)
Alfa-Bank’s retail business enjoyed another successful year in 2012, beating expectations and delivering impressive results in all major categories.
Join Michael Ruckman for a webinar on Experiential Innovation on Tuesday, February 19th
See the latest presentation on Experiential Innovation for Bankers from Michael Ruckman in this fast paced webinar hosted by BankersHub on Tuesday, February 19th at 2:00 pm EST.
Senteo is becoming more involved with the Las Vegas community and its leaders.
Michael Ruckman, CEO and President of Senteo attended the 2013 Nevada Business Hall of Fame as guests of UNLV’s Dean Percy Poon from the Lee Business School.
Senteo Attends Preview Las Vegas 2013
Senteo Participates in the Preview Las Vegas 2013 conference organized by the Las Vegas Metro Chamber of Commerce this week.
Senteo Attends Preview Las Vegas 2013
Senteo Participates in the Preview Las Vegas 2013 conference organized by the Las Vegas Metro Chamber of Commerce this week.
Ruckman’s View On Experiential Innovation For Bankers
Experiential Innovation for Bankers was the topic at this weeks meeting of the Association of Financial Professionals.
Experiential Innovation for Bankers – Join the Webinar by Michael Ruckman on January 17th
See the latest presentation on Experiential Innovation for Bankers from Michael Ruckman in this fast paced webinar hosted by Backbase on January 17th at 13:00 EST.
Vital Relationship Bankers Forgot
Michael Ruckman shares his thoughts on customer relationships in Financial Times and states that even with all of today’s advances in technology, bankers should not lose sight of their role in the community and the lives of their customers.
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    For the first time, Senteo offers an open enrollment version of the Customer Experience Certification course for Financial Services Professionals
    Previously offered only in corporate training format, this three-day certification course provides a healthy mix of lectures, case studies, and exercises designed specifically to help financial services professionals to understand the principles of Customer Experience, Customer Relationships, and Loyalty.
    Pine & Gilmore’s How-To Workshop Series
    For those seeking a great way to learn about Customer Experience, please see this workshop series!
    Senteo recognizes that employees who are happy and engaged provide a better overall customer experience!
    Senteo recognizes that employees who are happy and engaged provide a better overall customer experience!   Friday, November 9th, Senteo President & CEO, Michael Ruckman attended this year’s Customer Service Excellence Awards organized by The Las Vegas Chamber of Commerce and the Las Vegas Convention and Visitors Authority.
    Michael Ruckman supports Nevada Governor Brian Sandoval’s vision that small businesses are key to Nevada’s continued economic recovery
    Senteo President & CEO Michael Ruckman and colleague Marie Tomao hosted a table through the Las Vegas Chamber of Commerce at the Governor’s Conference on Small Businesses on November 2, 2012.