Copy Link
E-mail
LinkedIn
Facebook
Telegram
WhatsApp
Latest Updates
Senteo is becoming more involved with the Las Vegas community and its leaders.
Michael Ruckman, CEO and President of Senteo attended the 2013 Nevada Business Hall of Fame as guests of UNLV’s Dean Percy Poon from the Lee Business School.
It was truly an honor to be seated at Dean Percy Poon’s table for The Nevada Business Hall of Fame at its annual dinner and induction ceremony held on February 7, 2013 at the Bellagio Hotel.
That night’s event recognized Selma Bartlett, one of the first female bank officers in the state of Nevada who has been instrumental in the growth of Henderson over the last 50 years. The second inductee was Larry Ruvo, the leader behind a world-class medical research facility, The Cleveland Clinic Lou Ruvo Center for Brain Health, an epicenter for research on brain diseases such as Alzheimer’s, Parkinson’s, Huntington’s.
The Senteo Team also shows support for the new businesses by attending another community event hosted by Tech Cocktail last night. Tech Cocktail is a media company and events organization for start-ups, entrepreneurs, and technology enthusiast. They play a huge role in the Downtown Las Vegas Project lead by Tony Hsieh that is aimed to transform Las Vegas into the most community-focused large city in the world. Senteo is excited to support this vision of Downtown and its efforts to get involved in making Las Vegas a better place to live!
Popular content
Emerging as a compelling alternative to traditional banking, neobanks place a strong emphasis on providing swift banking services, responsive customer support, fair fee structures, and user-friendly financial products.
The key goal of lifecycle management is to maximize the customer's lifespan with the bank, integrate them into everyday banking services, and increase product penetration, which will enable solving the customer's problems in the long term. In this article, we will discuss the details and practical examples that banks can use in their customer lifecycle management.
In this article, we will analyze a new category of processes designed to cultivate customer relationships. These processes seamlessly integrate into sales and service operations, forming a unified approach that facilitates smooth transitions between products throughout the length of the customer's interaction with the bank.
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
This quick 5-minute video explains the difference between User Experience, Customer Experience and Life Experience, provides examples of each and explains the difference between CEM and CXO.
Last News
The global shift towards digital innovation and technology has prompted Kazakh banks to migrate online, forcing them to focus on customer experience to secure a strong position in the market.
On May 28, Ksenia Konstantinova, Senteo's Director for Central Asia and the Middle East, spoke at an international conference at the Management Development Institute on Singapore in Tashkent (MDIS Tashkent).
The main results, excerpts and conclusions in the presentation format on the results of the three-year research of the Customer Experience Index (CEI) in the banking sector of Uzbekistan and other Central Asian countries conducted by Senteo in collaboration with the Marketing Association of Uzbekistan.
Go Back
Leave a Reply
You must be logged in to post a comment.