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Overview of Senteo Customer Experience Index (CEI) survey results for the Armenian banking industry in 2023 from Senteo Senior Partner Alexey Veretenov.
The Customer Experience Index assesses banks based on five critical elements shaping customers' first in-person contact: Brand, Communications, Environment, Offering, and Culture. Discover the TOP 3 Banks for each key element.
In 2023 Senteo embarked on a significant mission to survey five countries: Armenia, Azerbaijan, Kazakhstan, Uzbekistan, and Kyrgyzstan. After four quarters of research, we're excited to share the summary.
Senteo launching monthly Customer Experience Index (CEI) Measurements in Almaty, Bishkek, and Yerevan! Unlock competitive advantages with expert insights.
Senteo launching monthly Customer Experience Index (CEI) Measurements in Almaty, Bishkek, and Yerevan! Unlock competitive advantages with expert insights.