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Exciting News from the Research Team!

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Exciting News from the Research Team!
07/18/23
07/18/23
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Senteo is thrilled to announce the launch of the monthly Customer Experience Index (CEI) Measurements in Almaty, Bishkek, and Yerevan! 

CEI Research empowers companies to evaluate the quality and consistency of customer experiences during vital in-person interactions. This offers a unique opportunity to assess performance compared to competitors from a potential customer’s viewpoint. Based on five crucial elements – Brand, Communication, Environment, Offer, and Culture – the CEI draws from 15 years of expertise. Companies excelling in these areas achieve more effective customer engagement, reduced price sensitivity, and stronger, long-lasting relationships. 

Access the Personal Account Preferences Page and Research Dashboards on our website. Learn more and register today to enhance the customer experience! 

07/18/23
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