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CEO Roundtable Webinar Series with MESC&R on The Effect of Coronavirus on Shopping Centers and Retailers
The webinar series was organized by the Middle East Council of Shopping Centers & Retailers to keep an open dialogue with the members of the association during the current pandemic.
Webinar “The Vitamins for Happiness and Productivity of Employees on a Remote”
Senteo recently performed a survey of clients with workforces working remotely.
Marcus Guest & Michael Ruckman Managed to Film a Discussion About the Effects of Coronavirus
How will the world change as a result of the COVID-19 Pandemic? How will businesses change? Consumer behavior? Communication?
Michael Ruckman Gave an Interview at the Cyber HR Forum
How employees influence customer experience? How does transition from client-centric to relationship-centric model happen in businesses?
Michael Ruckman Gave an Interview at the Cyber HR Forum
How employees influence customer experience? How does transition from client-centric to relationship-centric model happen in businesses?
The March Edition of Business Excellence Includes the Latest Article From Michael Ruckman
Are Businesses Stupid When it Comes to Customer Relationships?
Basic Principles of UX / UJM Redesign Workshop Held in Moscow
Another great group of participants in our Basic Principles of UX / UJM Redesign workshop held at the DoubleTree Hilton in cooperation with Future Business and the B2B Customer Day Conference.
First Time in Russia, Today’s B2B Customer Day Was a Huge Success
First time in Russia, today’s B2B Customer day was a huge success with over 100 participants from both Russian and International companies.
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    How does Employee Experience & EJM Influence Customer Experience & CJM?
    There is a direct correlation! Michael Ruckman presented this today along with some discussion of gamification in the workplace and the needs for a new generation of leaders for the business models of the future.
    Are Relationship-Centric Business Models the Way of the Future?
    Increasing the strength of customer relationships along with expanding the sources of monetization are the two focus areas for businesses looking to the future.
    Alexey Veretenov Presented Ideas About Customer Experience at the Commercial Real Estate Management
    Many interesting topics and discussions today at The IV Annual Practical Conference “Commercial Real Estate Management” where Alexey Veretenov presented...
    The Senteo Team Delivered The Principles of UX & UJM Redesign Course on the 60th Floor
    Participants enjoyed the view from the Principles of UX & UJM Redesign course delivered by the Senteo team on the 60th floor in Moscow City.