Change Managment

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Find Your Why

Sinek’s book is intended as a follow up to Start With Why, aimed specifically at helping people to find their own source of intrinsic motivation.

What Got You Here Won’t Get You There: How Successful People Become Even More Successful

Marshal Goldsmith explores the traits and characteristics of what helps already successful people, jump to the next rung of success, helping the reader critically assess and improve themselves.

Start with Why: How Great Leaders Inspire Everyone to Take Action

In one of his best know works, author Simon Sinek explains that the ‘why’ of what people and companies do is as important as the ‘what’ and the ‘how’.

First, Break All the Rules: What the World’s Greatest Managers Do Differently

Sifting through 25 years’ worth of Gallup surveys, Marcus Buckingham and Curt Coffman analyzed managers from companies large and small to dissect what it is that successful managers do.

First, Break All the Rules: What the World’s Greatest Managers Do Differently

Sifting through 25 years’ worth of Gallup surveys, Marcus Buckingham and Curt Coffman analyzed managers from companies large and small to dissect what it is that successful managers do.

The Crisis Experience

In this paper, written in the wake of the 2008 financial crisis, Michael Ruckman explains why customer-centric business models can and must survive periods of crisis.

Leadership in the Digital Age

Mr. Ruckman gave insights into the changing role of leadership in modern companies, the changes in business models over the last few decades, focusing on what firms should do.

The Three Faces of Digital for Retailers

We spent a little time exploring the three major areas of digital value creation for retailers, and we found most businesses are not taking full advantage of the opportunities.

Digital Transformation: In this Global, Digital World We All Must Learn to Work Together!

PLUS magazine talked about many topics with Michael Ruckman, Founder and President of Senteo, a boutique consultancy with an impressive track record in business transformation.

Digital Transformation: In this Global, Digital World We All Must Learn to Work Together!

PLUS magazine talked about many topics with Michael Ruckman, Founder and President of Senteo, a boutique consultancy with an impressive track record in business transformation.

Exploring Culture and Transformation Opportunities

Development cycles, customer-centric business models, corporate culture and other topics discussed with the local press during a trip to Kyrgyzstan and a workshop with Bai Tushum Bank in Bishkek.

The Operational & Management Dilemma for Russian Bankers

Miroslav Boublik examines three aspects of bank operating models - the organization of operations, the approach to business, and the management model, alongside the specifics of the Russian market.

Voice On Demand Retail Podcast: Part 3 – Leadership in the Retail Market

Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.