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Voice On Demand Retail Podcast: Contacts, Experiences and Journeys: What customers really want

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03/20/23
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Author:Michael Ruckman
Source: The Middle East Council of Shopping Centres & Retailers (MECS+R)
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Featuring the first of a three part podcast episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the globe to talk about Customer Experience & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.

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