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Emotional Intelligence 2.0
DIAMOND
RATING
RATING
Travis Bradberry & Jean Greaves, Talent Smart 2009
Senteo’s Review 
In the book “Emotional Intelligence 2.0”, authors Travis Bradberry & Jean Greaves explore the well-known topic of emotional intelligence (EQ) and its vital role in people’s success. The book guides you down the path of how to improve your EQ, the skills you must develop and what they look like behaviorally. Dr. Travis Bradberry and Dr. Jean Greaves are cofounders of TalentSmart, Inc. Dr. Bradberry holds a dual Ph.D. in clinical and industrial-organizational psychology. Dr. Greaves holds a Ph.D. in industrial-organizational psychology.
“Emotional Intelligence 2.0” is a book designed not just to convey an idea but gives you the tools for how to apply those ideas and work on self-improvement. The authors present four key emotional intelligence areas with 66 strategies spread amongst them about how to work and improve on your skillset. The first area is self-awareness. This is the art of knowing what makes you tick and involves the ability to understand and identify your current emotions as well as your tendencies across situations. The next area they tackle is self-management. This area is all about your ability to use your emotional awareness to deliberately choose what you say and do allowing you to adjust and direct your responses. The third area covered is Social Awareness. This area is about your ability to be able to tune in to others’ emotions and understand what’s going on with them which requires the ability to understand others’ perspectives even if they differ from yours. Finally, the fourth area is relationship management. This is your ability to apply the emotional awareness of yourself and others to manage your relations. This includes conflict management, effective communication and foraging bonds. The book gives tangible examples and interesting insights of what to work on and most importantly how to do it too.
This book offers very tangible and accessible advice for those who are looking to assess and develop their emotional intelligence. The importance of our ability to have empathy and understand those with whom we interact with in our lives is paramount to creating a happy, safe, and relaxed work environment. This book does a good job of keeping things digestible, understandable, and entertaining.
While the book offers copious amounts of insights and provides useful advice it could use some work backing up some of it’s claims. The authors provide many statistics or numbers based on “studies” they ran but from the perspective of somebody who dabbles in statistics and econometrics, none of their numbers mean anything without supporting evidence of statistical significance and who their sample is based on. Furthermore, while the laid back and personal tone is appreciated, sometimes they go overboard with how laid back the text becomes.
In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack.
By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.
“Emotional Intelligence 2.0” delivers a step-by-step program for increasing your EQ via four, core EQ skills that enable you to achieve your fullest potential:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management
“Emotional Intelligence 2.0” is a book with a single purpose—increasing your EQ. Here’s what people are saying about it:
”“Emotional Intelligence 2.0″ succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way.”
—The Dalai Lama
“A fast read with compelling anecdotes and good context in which to understand and improve.”
—Newsweek
“Gives abundant, practical findings and insights with emphasis on how to develop EQ. Research shows convincingly that EQ is more important than IQ.”
–Stephen R. Covey, author, The 7 Habits of Highly Effective People
“This book can drastically change the way you think about success…read it twice.”
–Patrick Lencioni, author, The Five Dysfunctions of a Team
For anybody who would like to be a valuable asset in the workplace, this is an incredibly valuable book to add to your repertoire. The importance of self-reflection and character development is important to develop at any time in your career. The value of emotional intelligence cannot be understated.
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