The Emotionally Intelligent Leader

DIAMOND
RATING
Senteo Rating 4
04/27/23
views 6262
comments0
Author:Daniel Goleman
04/27/23
views 6263
comments0
Author:Daniel Goleman
DIAMOND
RATING
Senteo Rating 4

The Emotionally Intelligent Leader
Daniel Goleman, Harvard Business Review Press, August 2019
Senteo’s Review information

In this book, Daniel Goleman explores the importance of leaders developing and maintaining a high level of emotional intelligence. This book incorporates many of the same themes and ideas discussed in Goleman’s previous works but with a new application geared specifically towards helping aspiring and current leaders to develop their emotional intelligence skills and improve effectiveness in their careers and work life. Goleman has spent 12 years working for the New York Times authoring articles on human behavior, behavioral sciences and the brain. Goleman has a PhD in clinical psychology and personality development from Harvard. The structure of this book reflects on and incorporates much of his previous work beginning with the first section, “What Makes a Leader”. Focused on the five components of emotional intelligence, which are explored in one of his earlier books, Emotional Intelligence, he applies those five components to successful leadership styles and strategies. The next section on “The Focused Leader” tackles the fact that leaders need to cultivate a triad of awareness— an inward focus, a focus on others, and an outward focus to help develop their Emotional Intelligence. The third and final section, “Leadership that gets results” focuses on the fact that leaders should not lead based on their own personal style but rather in the style that best addresses the demands of their situation. He breaks this down by describing the six basic styles of leadership and giving context for which style would work best in different situations. The culmination of this section describes research that shows that the most successful leaders have strengths in the following competencies: self-awareness, self-regulation, motivation, empathy, and social skill. Just as in his previous works, each chapter provides relatable examples which are designed to emotionally connect the reader to the material. Following a similar trend to Emotional Intelligence, the chapters are short and pithy and full of anecdotes while also being packed with science. Unlike some of his previous work Goleman makes all the material captivating and digestible.

Once again, this work is a true testament to Goleman’s experience and education in the field. The book provides a plethora of references, studies, and research leading to valuable insights resulting in a self-reflection of one’s own Emotional Intelligence and of those around them. Goleman then stimulates the reader with tools, to begin critically evaluating their own behavior and Emotional Intelligence and how they can begin to understand if their skills are refined, or if they need work.

Once again, many of the concepts within this book will come across as common sense. For seasoned leaders well in tune with their Emotional Intelligence this is a redundant read. Furthermore, while the explanations of human behavior based on the neurological structure of the brain is exciting for readers who possess a deeper background and understanding in the field, many of the concepts explained will go right over many readers’ heads.

Become a Better Leader by Improving Your Emotional Intelligence

Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman’s bestselling HBR articles.

In “What Makes a Leader?” Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In “The Focused Leader,” Goleman explains neuroscience research that proves that “being focused” is more than filtering out distractions while concentrating on one thing. In “Leadership That Gets Results,” Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

For anyone who would like to refine their emotional intelligence skills or garner a deeper understanding of the field, this book provides value. It will help leaders, managers or individuals alike begin the process of reflecting on their own Emotional Intelligence skills and begin to refine and train themselves to be more efficient and effective.

Senteo Subject Category
Senteo

This book is both research based with a major component of leadership focused quality control and related tactical applications of self-improvement for the reader.

The best book reviews in your inbox!
Subscribe now and receive a special gift with your subscription.


    Leave a Reply

    The Emotionally Intelligent Leader
    Daniel Goleman, Harvard Business Review Press, August 2019
    Have you already read this book?
    Here, are people invited to rate the book?

    How useful was this post?

    Click on a star to rate it!

    Average rating / 5. Vote count:

    No votes so far! Be the first to rate this book.

    See content on this topic

    For any banks interested in customer loyalty, don't miss the launch of our new market research to measure the quality of customer contacts in the banking Industry in Russia. The 2020 Customer Experience Culture Index
    Voice On Demand Retail Podcast: Contacts, Experiences and Journeys: What customers really want
    Michael Ruckman, President & CEO of Senteo talks about Customer Contacts, Experiences, and Journeys in this fast moving presentation from the MECS+R Congress in 2021 in Dubai.
    Voice On Demand Retail Podcast: Part 3 – Leadership in the Retail Market
    Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
    Build a Tower, Build a Team
    Tom Wujec from Autodesk presents some surprisingly deep research into the “marshmallow problem” — a simple team-building exercise that involves dry spaghetti, one yard of tape and a marshmallow.
    How to Build a Business That Lasts 100 Years
    Join strategist Martin Reeves as he explains how executives can apply six principles from living organisms to build resilient businesses that flourish in the face of change.
    Senteo Rating
    Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
    Senteo Rating
    Next Is Now: 5 Steps for Embracing Change—Building a Business that Thrives into the Future
    Related Book Reviews & Education
    This book provides a good follow-up to The Ultimate Question (Reichheld, 2006) for better understanding how to apply the NPS (Net Promoter Score) discipline in practice.
    In this book, co-authors Terry R. Bacon and David G. Pugh explore how exceptional companies use the principles of behavioral strategy to exceed expectations and outperform competitors.
    This book presents over 50 of the most important metrics to measure your company’s marketing success.
    The book advocates that creating an intentional, consistent, differentiated and valuable customer experience that is synonymous with your brand is increasingly recognized as a vital driver of corporate performance.