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How leaders must evolve together with business models (Module 6)
Great leaders understand a few things about leadership and guiding change. Setting aside 0ld-style management tactics, the leaders of the digital age inspire, guide, influence, and support their teams on their journeys to great success.
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Excerpts from our Course «Leadership in the Digital Age»
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What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
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