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Mission-Command in the New Normal (Module 3 of 14)
What should leaders be doing now to make sure they are moving in the right direction?
Michael Ruckman and Marcus Guest discuss of the idea of Mission – Command. Set a direction for your organization over the next couple of weeks and make sure everyone understands their role. That gives everyone something to focus on, and the Leader then has time to focus on the next steps after that.
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14 Modules of Surviving & Thriving in a Post-Coronavirus World with Marcus Guest
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Emerging as a compelling alternative to traditional banking, neobanks place a strong emphasis on providing swift banking services, responsive customer support, fair fee structures, and user-friendly financial products.
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
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In a recent episode of the Escaping the Drift podcast, host John Gafford sat down with Michael Ruckman, founder and CEO of Centeo, to explore how artificial intelligence is reshaping business—and why organizational transformation must keep pace.
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