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#4. Equality & Social Harmony Are Issues for Culture, Not Government!
Is equality an issue of values and behavior or an issue of finding the right metric? Clearly, tactics from the business community may work better than the current approach. Michael Ruckman and Dr. Mark Tribbitt continue their discussion on current issues with equality and building social harmony.
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Surviving & Thriving with Equality & Social Harmony
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Why do customer relationships really matter? Michael Ruckman explains the fundamentals of healthy customer relationships and why they are important to businesses. The Relationship-Centric Bank
Michael Ruckman, President & CEO of Senteo talks about Customer Contacts, Experiences, and Journeys in this fast moving presentation from the MECS+R Congress in 2021 in Dubai.
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
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