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#3. Are The Mechanics of Government Uninspiring?
Maybe governments have it all wrong? To build a movement for equality, maybe we need an inspirational leader. Michael Ruckman and Mark Tribbitt continue their discussion on current issues with equality and implicit bias.
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Surviving & Thriving with Equality & Social Harmony
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Development cycles, customer-centric business models, corporate culture and other topics discussed with the local press during a trip to Kyrgyzstan and a workshop with Bai Tushum Bank in Bishkek.
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
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