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Authority & Control (Module 4 of 14)
Michael Ruckman and Marcus Guest continue their discussion about the current changes. So, what should a leader actually do? Create the mission. Then, cross the river by feeling the stones. One step at a time as the horizon becomes more clear. Trying to build bridges while the other side is not visible will only lead to more frustration.
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14 Modules of Surviving & Thriving in a Post-Coronavirus World with Marcus Guest
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Miroslav Boublik examines three aspects of bank operating models - the organization of operations, the approach to business, and the management model, alongside the specifics of the Russian market.
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
In a recent episode of the Escaping the Drift podcast, host John Gafford sat down with Michael Ruckman, founder and CEO of Centeo, to explore how artificial intelligence is reshaping business—and why organizational transformation must keep pace.
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