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#3. You Can’t Afford to be a Bad Leader in Times of Crisis
When is it okay to be a bad leader?
Turns out, you can survive as a bad leader when times are good, but to make it through a tough crisis, great leaders always have an advantage. Michael Ruckman and Stuart Lawson continue their discussion on crisis management and leadership in times of Coronavirus.
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Surviving & Thriving with Crisis Management & Leadership
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Do businesses lack the intelligence to effectively manage customer relationships? This article explores the various forms of intelligence that businesses must develop in order to better serve this goal.
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
Michael Ruckman talks about Customer Experiences & Customer Journeys, The three faces of Digital for Retailers and the state of leadership in the retail market today.
In a recent episode of the Escaping the Drift podcast, host John Gafford sat down with Michael Ruckman, founder and CEO of Centeo, to explore how artificial intelligence is reshaping business—and why organizational transformation must keep pace.
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