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#4. What happens to Strategy, Corporate Travel & Business Meetings After the Pandemic?
Head office is asking for your five year strategic plan, road map, and financial model? Maybe now is not the time! Michael Ruckman and Stuart Lawson continue their discussion on the effects of Coronavirus on businesses.
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Surviving & Thriving with Crisis Management & Leadership
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Emerging as a compelling alternative to traditional banking, neobanks place a strong emphasis on providing swift banking services, responsive customer support, fair fee structures, and user-friendly financial products.
What is the difference between retention and loyalty, and between customer-centric and relationship-centric business models? How exactly can one monetize customer experience? Michael Ruckman answers these questions and more…
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