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#1. Are Banks in Russia Behaving in a More Human Way During the Coronavirus Crisis?
With the large share of government banks, the response has been quick and largely in favor of fair and reasonable approaches to help customers in this time of crisis. Michael Ruckman and Alexey Marey discuss the Coronavirus Crisis in Russia and how Banks are responding.
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Surviving & Thriving with Social Responsibility in Financial Literacy
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In a recent episode of the Escaping the Drift podcast, host John Gafford sat down with Michael Ruckman, founder and CEO of Centeo, to explore how artificial intelligence is reshaping business—and why organizational transformation must keep pace
Michael Ruckman, President & CEO of Senteo talks about Customer Contacts, Experiences, and Journeys in this fast moving presentation from the MECS+R Congress in 2021 in Dubai.
In a recent episode of the Escaping the Drift podcast, host John Gafford sat down with Michael Ruckman, founder and CEO of Centeo, to explore how artificial intelligence is reshaping business—and why organizational transformation must keep pace.
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